GeekSwag – Service Updates

✅ CUSTOMER SERVICE

Responding to customer enquiries within 24hrs.

✅ WAREHOUSE

Dispatching all in-stock orders within 24hrs.

✅ COURIERS

Despite earlier delays, Royal Mail and Hermes are performing well.

✅ RETURNS PROCESSING

Processing and refunding within 1-3 days of received return.

Tuesday 20th October 2020;

Earlier in the year, from around March to August, we experienced severe delays with Royal Mail.

However, our latest delivery stats show Royal Mail and Hermes are now meeting their delivery timeframes, and we aren’t seeing any delays.