GeekSwag - Service Updates

✅ CUSTOMER SERVICE

Responding to customer enquiries within 1-2 days.

✅ WAREHOUSE

Dispatching all in-stock orders by 5:30pm (Mon-Fri).

⚠️ COURIERS

Royal Mail are experiencing some minor delays.

✅ RETURNS PROCESSING

Processing and refunding within 1-3 days of received return.

Saturday 4th December:

We’re weeks from Christmas, yet Royal Mail already seem to be seeing delays. Here’s a photo taken by a postie:

Looking at Royal Mail’s Service Updates page, there’s already delays in distribution and at delivery offices –

Friday 3rd December:

Throughout December we’re offering even later cut-off times for same-day dispatch. Simply order by 5:30pm (Mon – Fri) and your order will go out the same day (subject to stock).

We’re also dispatching orders on Saturdays, simply order by 11am for same-day Saturday dispatch.